Refund & Return Policy — Dronepreneur Academy
At Dronepreneur Academy, operated by SplashingpawsLLC, we offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return:
The item must be in the same condition you received it
Unused / unworn
In the original packaging
With all tags
A receipt or proof of purchase is required
How to Start a Return
To start your return request, contact us at:
📧 contact@dronepreneuracadem.com
If your return is approved:
We will provide a return shipping label
You will receive instructions on how and where to send the package
Important: Items sent back to us without requesting a return first will not be accepted.
For any questions about returns, contact us anytime at:
📧 contact@dronepreneuracadem.com
Damages & Issues
Please inspect your order as soon as it arrives.
Contact us immediately if:
Your item is damaged
You received the wrong item
The product is defective
This allows us to evaluate the issue and make it right quickly.
Exceptions / Non-Returnable Items
Some items cannot be returned, including:
Perishable goods (food, flowers, plants)
Custom or personalized products
Personal care items
Hazardous materials, flammable liquids, or gases
We also do not accept returns on:
Sale items
Gift cards
If you are unsure about a specific item, contact us for clarification.
Exchanges
To receive an exchange:
Return the original item
After the return is approved, place a new order for the replacement item
(This ensures faster processing.)
European Union — 14-Day Cooling-Off Period
For customers in the European Union:
You may cancel or return your order within 14 days, for any reason, with no justification required.
Returned items must meet standard return requirements:
Same condition received
Unused
With tags
Original packaging
Proof of purchase
Refunds
Once we receive and inspect your return, we will notify you regarding approval.
If your refund is approved:
A refund will be issued to your original payment method within 10 business days
Your bank/credit card provider may take additional time to post the refund
If more than 15 business days have passed since approval and no refund has posted, please contact us at:
📧 contact@dronepreneuracadem.com